:root{--primary: #76323f;--primary-light: #96424f;--accent: #d9b628;--bg: #f4f6fa;--card: #fff;--text: #1e2430;--muted: #6b7485;--border: #dde3ec;--green: #1f9d55;--red: #d64545;--orange: #e8891d}*{box-sizing:border-box}body{margin:0;font-family:Segoe UI,system-ui,sans-serif;background:var(--bg);color:var(--text)}a{color:var(--primary-light);text-decoration:none}h1{font-size:1.4rem}h2{font-size:1.15rem}.container{max-width:1100px;margin:0 auto;padding:1.2rem}.card{background:var(--card);border:1px solid var(--border);border-radius:10px;padding:1.2rem;margin-bottom:1rem}.row{display:flex;gap:.8rem;align-items:center;flex-wrap:wrap}.grid{display:grid;gap:1rem}.muted{color:var(--muted);font-size:.85rem}button,.btn{background:var(--primary);color:#fff;border:none;border-radius:6px;padding:.5rem 1rem;cursor:pointer;font-size:.9rem}button:hover,.btn:hover{background:var(--primary-light)}button.secondary{background:#fff;color:var(--primary);border:1px solid var(--border)}button.danger{background:var(--red)}button:disabled{opacity:.5;cursor:not-allowed}input,select,textarea{width:100%;padding:.5rem .7rem;border:1px solid var(--border);border-radius:6px;font-size:.9rem;font-family:inherit;background:#fff}label{font-size:.82rem;font-weight:600;color:var(--muted);display:block;margin-bottom:.25rem}.field{margin-bottom:.9rem}table{width:100%;border-collapse:collapse;font-size:.88rem}th{text-align:left;color:var(--muted);font-weight:600;padding:.5rem .6rem;border-bottom:2px solid var(--border)}td{padding:.55rem .6rem;border-bottom:1px solid var(--border)}tr.clickable:hover{background:#f8f1f3;cursor:pointer}.badge{display:inline-block;padding:.15rem .55rem;border-radius:999px;font-size:.74rem;font-weight:600}.badge.open{background:#f3e2e6;color:var(--primary)}.badge.assigned{background:#f7edc9;color:#8a7208}.badge.in_progress{background:#fff0e0;color:var(--orange)}.badge.resolved{background:#e0f5e8;color:var(--green)}.badge.closed{background:#e8e8ee;color:var(--muted)}.badge.cancelled{background:#fae3e3;color:var(--red)}.badge.low{background:#eef1f6;color:var(--muted)}.badge.medium{background:#f3e2e6;color:var(--primary)}.badge.high{background:#fff0e0;color:var(--orange)}.badge.urgent{background:#fae3e3;color:var(--red)}.stat{text-align:center;padding:1rem}.stat .n{font-size:1.8rem;font-weight:700;color:var(--primary)}.stat .l{font-size:.8rem;color:var(--muted)}nav.topbar{background:var(--primary);color:#fff;padding:.6rem 1.2rem;display:flex;align-items:center;gap:1.2rem}nav.topbar a{color:#ecd3d8;font-size:.92rem}nav.topbar a.router-link-active{color:var(--accent);font-weight:600}nav.topbar .brand{font-weight:700;color:#fff;font-size:1.05rem}nav.topbar .spacer{flex:1}.bell{position:relative;cursor:pointer}.bell .dot{position:absolute;top:-6px;right:-8px;background:var(--red);color:#fff;border-radius:999px;font-size:.65rem;padding:0 .3rem;min-width:1rem;text-align:center}.dropdown{position:absolute;right:0;top:2rem;width:340px;max-height:420px;overflow-y:auto;background:#fff;color:var(--text);border:1px solid var(--border);border-radius:10px;box-shadow:0 8px 24px #00000026;z-index:50}.dropdown .item,.dropdown a.item{padding:.7rem .9rem;border-bottom:1px solid var(--border);font-size:.85rem;color:var(--text);font-weight:400}.dropdown .item:hover{background:#f6eef0}.dropdown .item.unread{background:#faf3e2;border-left:3px solid var(--accent)}.cal-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:2px}.cal-head{font-size:.75rem;font-weight:600;color:var(--muted);text-align:center;margin-bottom:2px}.cal-day{min-height:84px;background:#fff;border:1px solid var(--border);border-radius:6px;padding:.25rem;overflow:hidden;cursor:pointer}.cal-day:hover{border-color:var(--primary-light)}.cal-day.dim{opacity:.45;background:var(--bg)}.cal-day.today{border:2px solid var(--accent)}.cal-day.selected{border:2px solid var(--primary);background:#faf5f6}.cal-date{font-size:.72rem;color:var(--muted);font-weight:600}.cal-chip{display:block;font-size:.68rem;padding:.1rem .3rem;margin-top:2px;border-radius:4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;background:#f3e2e6;color:var(--primary);text-decoration:none}.cal-chip.in_progress{background:#fff0e0;color:var(--orange)}.cal-chip.resolved,.cal-chip.closed{background:#e0f5e8;color:var(--green)}.cal-chip.assigned{background:#f7edc9;color:#8a7208}.comment{border:1px solid var(--border);border-radius:8px;padding:.7rem .9rem;margin-bottom:.7rem}.comment.internal{background:#fdf7e8}.avatar{width:28px;height:28px;border-radius:50%}